July 2009 PHI expands vendor discount program on various home improvements and
repairs.
Purchasing and maintaining a home is expensive. As part of our full-time service after the
inspection local home improvement vendors have agreed to offer a 5-10% discount with
their service or product. These discounts combined with our exceptional report, experience
and customer service skills makes PHI the industry leader in money well spent and support
provided. Vendors participating adhere to PHI’s high customer service standards. These
participating vendors maintain and reinforce our mission statement of "Helping People Make
Informed Real Estate Decisions". Click Vendor Details for more information.

January 2009  Tom Kruse, CRI receives the President’s Award from the Holmen Area
Chamber of Commerce  
HACCA President Roxanne Reynolds praised Tom’s many contributions stating : “Tom has
done so much for the organization”. Tom has also been re-elected as a director of HACCA.
Besides volunteering for HACCA, Tom is also the treasurer for “Friends of the Holmen Area
Library” a non-profit group with a goal of improving the current Holmen library.
Congratulations, Tom!

May 2008  Tom Kruse, CRI is elected to the office President of the Wisconsin Association of
Home Inspectors (WAHI).  
WAHI is a statewide organization established in 1995 with the goal of improving the
competency of home inspectors through education and professional interaction. WAHI
encourages a team standard of conduct, professionalism, and objectivity where inspectors
learn from each other thus increasing the overall value of the final inspection product. An
inspection from a WAHI inspector adds real value for anyone buying, selling or maintaining a
property.  Congratulations, Tom!

January 2008  PHI now offering a “Home Energy Tune-up Inspection” helping clients save
money while operating their home.
The energy costs associated with home ownership are constantly on the rise.  This service
lists energy improvements and their estimated savings and costs; explains recommendations
in detail, and provides general guidance on indoor air quality. It also includes our famous
post-inspection support. There is a sample report on the website. This additional service
helps us maintain our leadership role in home inspection, and helps us achieve our mission
statement of "Helping People Make Informed Real Estate Decisions".

Sept 2007  PHI will be instructing “Maintain/Build Your Home Value” classes through the
Lifelong Learning Department at Western Technical College.
The home sciences require continual learning in all areas. There are always new methods
and materials coming on the market. Some changes are good, some not so good. Some
changes are great, but few are aware they exist. These classes will provide solid education
for maintaining and operating existing homes, and give valuable perspective/options on new
home construction before the first nail is driven. These classes are another avenue to help
instill consumer confidence and achieve our mission statement of "Helping People Make
Informed Real Estate Decisions".

April 2007  PHI now offering a coupon with paid inspections for a 10% discount on
Jacuzzi/hot tub cleaning-inspections performed by a qualified and experienced Jacuzzi/hot
tub installer.
A home inspector uses “normal operating controls” when testing/operating home mechanical
systems and appliances.  Jacuzzi/hot tubs incorporate jets, motors, tubing, wiring etc.
requiring special training and experience to repair and troubleshoot.  These components
are not visible and beyond the scope and standards of a home inspection.  Bringing in
specialists in different areas of the home increases customer knowledge and confidence,
and helps achieve our mission statement of "Helping People Make Informed Real Estate
Decisions".  

January 2007  PHI now offering a coupon with paid inspections for a 10% discount on a
chimney/flue cleaning-inspections performed by a qualified chimney inspector/renovator.
Homes with an older brick chimney have inaccessible/non-visible areas that require special
tools (such as cameras) and training beyond the scope and standards of a home
inspection.  These inaccessible area(s) need to be inspected and periodically cleaned to
ensure structural integrity and reduce possible fire hazards.  It is another way we continually
achieve our mission statement of "Helping People Make Informed Real Estate Decisions".  

October 2006  PHI now offering a coupon with paid inspections for a 10% discount on a
furnace/air conditioning cleaning-inspections performed by a licensed HVAC contractor.
Several local HVAC contractors have agreed to honor a 10% discount for furnace
cleaning/inspections.  An internal furnace inspection requires specialized training and
licensing beyond the scope and standards of a home inspection.  It is another way we
achieve our mission statement of "Helping People Make Informed Real Estate Decisions".  

April 2006  Tom Kruse, CRI is elected to the office of Vice President of the newly
established Chippewa Valley Chapter of the Wisconsin Association of Home Inspectors
(WAHI).  
WAHI is expanding as the demand for home inspections continues to increase.   The
Chippewa Valley Chapter was established to promote the professional, ethical and technical
standards of our industry. Congratulations, Tom!

March 2006  Troy Peterson and Mark Sivill both earn Certified Real Estate Inspector (CRI)
designations
PHI is very proud to announce that both Troy Peterson and Mark Sivill have passed the CRI
examination.  The CRI designation requires additional continuing education hours and
passing an annual peer review process.  The CRI is NAHI’s highest designation.  
Congratulations to Troy Peterson, CRI and Mark Sivill, CRI.

November 2005  Tom Kruse, CRI (owner) assisted in the development of a continuing
education class for the real estate profession
Tom Kruse, along with Michaels Engineering and A & J Service, Inc. has developed a state
approved four hour class covering home inspection, mold investigations and mold
remediation. Tom and representatives from Michaels Engineering and A&J Service will
conduct the course in 2006.  The class is another example of Professional Home Inspection
Company's commitment to education and support of the real estate profession.  
Congratulations, Tom!

September 2005  Tom Kruse (owner) earns Certified Real Estate Inspector (CRI)
designation
Congratulations to Tom for becoming a Certified Real Estate Inspector.  To earn the CRI
designation Tom had to pass an examination and meet the requirements set forth by the
Board of Directors of the National Association of Home Inspectors (NAHI).  This is NAHI’s
highest designation.  Tom is now Tom Kruse, CRI

July 2005  Jay Schnoor (former owner) receives Lifetime Achievement Award
F. Jay Schnoor (former owner of Professional Home Inspection Company) of La Crescent,
MN received the Lifetime Achievement Award from the National Association of Home
Inspectors, Inc. at its annual meeting.  The award is based on leadership, creativity and
innovation, accomplishments and personal development.  Jay continues with PHI as a
consultant.  Congratulations, Jay!

June 2005  PHI begins quarterly E-newsletter
PHI emailed its first quarterly newsletter in June 2005.  The newsletters are emailed to
customers who have provided email addresses to us.  The newsletter includes company
updates, home maintenance tips, safety recalls and FYI

April 2005 PHI and Michaels Engineering agree on website linking
PHI and Michaels Engineering, a provider of mold testing, agreed to the web linking as a
service to both our customers and website visitors.  Michaels does not perform home
inspections. PHI does not perform mold testing.  Both companies agree these services are
best performed by industry specialists.

March 2005  Troy Peterson inspects 1000th property
Troy Peterson inspected his 1000th property this month.  This is quite an achievement and
reflects Troy’s devotion to inspecting and love for the industry.  Congratulations, Troy!

March 2005  Mark Sivill joins PHI
Mark brings more than 25 years in the construction & remodeling businesses experience to
PHI.  He has a strong following of fans who are calling for him to provide them with home
preservation and pre-purchase inspections.  Welcome aboard Mark!!

February 2005  New Post Inspection Self-Help Document Request service introduced
PHI began offering a post inspection self-help document service.  The documents educate
customers in completing do-it yourself repairs, maintenance and other home improvement
projects.  The documents also assist customers in having more fruitful discussions when
they are interviewing contractors to provide services.  

Nov 2004  Computerized report introduced
Tom Kruse (owner) begins using new computerized checklist report with a summary sheet.  
The new report has gone through several software updates as well as format changes
based on suggestions by inspectors, customers and Realtors.  The manual checklist report
was phased out by February 2005.  The computerized report is more detailed and more
readable than the old manual report.

Fall 2004  PHI joins La Crosse Area Builders Association
PHI strives to remain the best inspection company in the area.  In order to accomplish this
goal, we must be aware of changes in technology and construction practices.  Membership
in LABA and communication with local builders assists us in keeping current with local
construction practices.  

Summer 2004  PHI joins the La Crosse Area Chamber of Commerce
Our affiliation with the La Crosse Area Chamber of Commerce and the Holmen Area Civic
and Commerce Association Inc. allow us to stay informed on local issues through business
and community sources.

June 2004  Gail Preidel joins PHI
Gail brings many years of experience as an executive assistant to PHI.  She is committed to
providing a high level of satisfaction to each caller by answering all questions thoroughly.  
Her attention to detail in taking orders, scheduling inspections, communicating schedules
and changes to the inspectors is superior.  Welcome aboard Gail!

June 2004 Tom and Jane Kruse purchase PHI from Jay Schnoor
After many years of inspecting, Jay decided to retire and pursue other interests.  He agreed
to sell PHI to Tom and Jane.  He remains a valuable consultant and friend to us all.

April 2004  Tom Kruse passes national test for Certified Radon Measurement and joins the
National Environmental Health Association (NEHA)
Passing the national exam is one of the requirements for joining NEHA.  Other requirements
include having a written quality control program for monitoring the radon testing equipment
and procedures for testing.  Membership in NEHA allows PHI to maintain the highest
credentials for testing, continuing education and consultation for all radon related issues.  
NEHA membership also helps PHI stay current with changes in the radon information and
radon testing industries.  Congratulations, Tom!     

©2004-2015 The Home Inspection Company, Inc. DBA Professional Home Inspection Co.
All Rights Reserved.
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Company History
April 2010 Tom Kruse, CRI is elected President of the Wisconsin
Association of Home Inspectors (WAHI) – again . WAHI is a statewide
organization established in 1995 with the goal of improving the
competency of home inspectors through education and professional
interaction. WAHI’s five chapters meet monthly to discuss and learn
from each other and guest speakers. This self-driven need to learn
improves the overall home inspection product and value to the
consumer. Congratulations, Tom!
Our Mission Statement:
To Help People Make Informed Real Estate Decisions